If during pre-inspection, our technicians determine a rug too delicate for our regular washing process, we may recommend a gentle hand washing using a low moisture or solvent method of cleaning.

For cases where we need to eliminate odors from your rug, we use a complete submersion process designed specifically to flush out the bacteria causing the problems. Once the rug is submerged, jet agitators are used to flush water gently through the rug, separating the soil and bacteria from the fibers. Once we are confident we’ve removed the odors, the rug will be rung out and placed in our dry room.

Our expert technicians are equipped with the knowledge and training to determine which cleaning process is right for your rug(s) and will discuss each option and cost with you during pre-inspection.