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When you bring your area rug to Atiyeh Bros., a friendly and knowledgeable technician will greet you. They’ll walk you through a pre-inspection process to determine any issues requiring special attention such as spills, stains, pet issues, and/or repairs.

Generally, your rug will be ready for pick up or delivery in 7-10 working days.

  • Pre-inspection
    We’ll thoroughly inspect the rug and discuss your concerns (spots, odors, worn areas). After our ARCS certified technicians identify the rug’s type, we’ll assess the best method for cleaning, whether repairs are needed, and provide an exact cost quote before you leave.
  • Rug Duster
    Embedded dirt can act like sandpaper, damaging the fibers of your rug. It’s important to get this out prior to washing. Our rug dusting process removes 75% of dirt and non-soluble matter from your rug, which cannot be accomplished at home.
  • Rug Washing
    The rug washing process depends on the needs of your rug. In most cases, rugs are washed in our Quadra jet machine where we control the amount of water used, brush agitation, and type of cleaning solution – leaving your rug as clean as possible. We use an environmentally friendly, neutral soap solution and fresh, clean water leaving no residue on the rugs. Certain rugs will need to be hand-washed or dry-cleaned. Our technicians are skilled in both processes and will let you know if this is necessary during pre-inspection.
  • Stain and Odor Removal (if necessary)
    Our stain and odor removal process depends on the type of rug and substance of the stain. Our experienced technicians have seen just about everything and are able to recommend the best course of action during pre-inspection.
  • Dry Room
    After washing, rugs are hung in our dry room with a direct-fire furnace, allowing us to control the temperature and humidity level for a faster drying time. Faster drying times are best for natural fibers and leave your rug with a softer feel.
  • Grooming & Final inspection
    Once your rug is dry, it’s taken to our service floor for a grooming and final inspection. We block your rug so it retains its shape, brush the nap, and give it a thorough vacuum. We also trim the fringe to give it a clean, uniform look. If any repair is needed, the rug is sent to our repair department. Otherwise, it’s rolled up and ready for pick-up or delivery.
  • Add Protection
    Atiyeh Bros. is the exclusive Oregon provider of Fiber ProTector®; a product that repels spills and prevents the growth of odor-causing bacteria and UV fading. The best time to apply this product is after a rug cleaning. Get a quote.

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