Oriental & Area Rug Cleaning

Rug Cleaning Methods

Atiyeh Bros. rug-cleaning technicians have extensive training through the Association of Rug Care Specialists (ARCS). We’re experts in several types of rug cleaning methods:


Choosing the Method

In order to ensure your rug’s integrity and beauty, we use the cleaning method best suited for it. Our cleaning method will depend on:


  • Fiber content (wool, silk or synthetic)
  • Dyes (colorfast or not)
  • Hand-knotted or machine made
  • Rug’s age and condition
  • Stains and special damage
No matter what your rug’s cleaning or repair needs, we have the ability and knowledge to take care of it expertly and at a fair price.

Odors & Stains

During pre-inspection we always ask if there are any spots or stains on your item(s), especially animal urine or mold/mildew. This helps us determine if we need to proceed with odor mitigation or whether we do a routine washing on the rug. If the rug does need odor mitigation, we give price quotes so you know exactly how much it costs. We soak the rugs in a pre-treating tank, eliminating bacteria and odors. We then wash the rug as usual and flush everything out leaving no residue.

Free Rug Pick Up & Delivery

Atiyeh Bros. can pick up your rugs and deliver them back to you in the Portland and Eugene areas. We also serve the Salem, Corvallis and Albany areas, pick up fees may apply. We visit the Bend and Sisters areas, please call our Portland office for details and dates.

For a list of pick up areas click here

Pick Up Info 503.234.5495

Call for a Free Estimate

We can provide you an estimate for your rug cleaning over the phone.

Call for your estimate today:

Portland 503.234.5495
Eugene 541.342.3678

Other Atiyeh Bros. Carpet & Rug Services


Carpet Cleaning

We offer eco-friendly wall-to-wall carpet cleaning. Learn more about our free, in-home estimate and our friendly, professionally certified technicians.

Upholstery Cleaning

Let us clean your upholstery with care and attention. If we can clean your furniture in your home or office, we will!  Please call our Portland or Eugene location to inquire about our furniture cleaning service or to set up a no cost, no obligation, in-home/office estimate.

Fiber Protector

Offered exclusively at Atiyeh Bros., Fiber ProTector® can extend the beauty and value of your wall-to-wall carpeting, area rugs and furniture, repelling stains and preventing fading. 

Rug Cleaning Process


When you bring your area rug to Atiyeh Bros., a friendly and knowledgeable technician will greet you.

They’ll walk you through a pre-inspection process to determine any issues requiring special attention such as spills, stains, pet issues, and/or repairs.

Generally, your rug will be ready for pick up or delivery in 7-10 working days.



We’ll thoroughly inspect the rug and discuss your concerns (spots, odors, worn areas). After our ARCS certified technicians identify the rug’s type, we’ll assess the best method for cleaning, whether repairs are needed, and provide an exact cost quote before you leave.

Rug Duster

Embedded dirt can act like sandpaper, damaging the fibers of your rug. It’s important to get this out prior to washing. Studies show that 75% of carpet soil is non-soluble matter, which our rug dusting process removes. This removal cannot be accomplished at home.

Rug Washing

The rug washing process depends on the needs of your rug. In most cases, rugs are washed in our Quadra jet machine where we control the amount of water used, brush agitation, and type of cleaning solution – leaving your rug as clean as possible. We use an environmentally friendly, neutral soap solution and fresh, clean water leaving no residue on the rugs. Certain rugs will need to be hand-washed or dry-cleaned. Our technicians are skilled in both processes and will let you know if this is necessary during pre-inspection.

Stain and Odor Removal
(if necessary)

Our stain and odor removal process depends on the type of rug and substance of the stain. Our experienced technicians have seen just about everything and are able to recommend the best course of action during pre-inspection.

Dry Room

After washing, rugs are hung in our dry room with a direct-fire furnace, allowing us to control the temperature and humidity level for a faster drying time. Faster drying times are best for natural fibers and leave your rug with a softer feel.

Grooming & Final inspection

Once your rug is dry, it’s taken to our service floor for a grooming and final inspection, brushing the nap, and giving it a thorough vacuum. We also trim the fringe to give it a clean, uniform look. If any repair is needed, the rug is sent to our repair department. Otherwise, it’s rolled up and ready for pick-up or delivery.

Add Protection

Atiyeh Bros. is the exclusive Oregon provider of Fiber ProTector®; a product that repels spills and prevents the growth of odor-causing bacteria and UV fading. The best time to apply this product is after a rug cleaning. Read more below…

Atiyeh Bros. is proud to be Oregon's only provider of Fiber ProTector®

The most technically advanced rug & fabric protection system available.

We’re excited about this product because of what it means for the look and value of your rugs and upholstery.

Fiber ProTector®

  • Acts as a stain repellant for textiles.
  • Is completely harmless to humans, animals, and the environment.
  • Makes vacuuming twice as effective, ridding your carpet and upholstery of dust and allergens that are especially harmful to people with asthma and allergies!
  • Utilizes anti-microbial technology to prevent the spread of odor-causing bacteria.
  • Allows materials to breathe, stays invisible, and doesn’t leave a sticky residue.
  • Provides UV protection, no sun fading!

Hand Washing

If during pre-inspection, our technicians determine a rug too delicate for our regular washing process, we may recommend a gentle hand washing using a low moisture or solvent method of cleaning.

For cases where we need to eliminate odors from your rug, we use a complete submersion process designed specifically to flush out the bacteria causing the problems. Once the rug is submerged, jet agitators are used to flush water gently through the rug, separating the soil and bacteria from the fibers. Once we are confident we’ve removed the odors, the rug will be rung out and placed in our dry room.

Our expert technicians are equipped with the knowledge and training to determine which cleaning process is right for your rug(s) and will discuss each option and cost with you during pre-inspection.

Certified Technicians

Atiyeh Bros. has more ARCS trained technicians than any other company in the region. Our technicians attend intensive courses where they learn to identify different rug types, cleaning methods, textile and fiber types, and repair skills.

Industry experts at the highest levels in the field teach ARCS courses. Not only do they teach rug cleaning, but also make their living cleaning rugs.

Maintaining membership in ARCS means our technicians are improving their knowledge and understanding of the care of hand-made and machine-made rugs, new and old, and keeps them abreast of the latest textile technology.

Environmentally Friendly Rug Cleaning

At Atiyeh Bros. we clean and care for rugs – we also care for your well-being and the environment. We use a water-based, neutral soap solution during our washing process. It’s safe to use and rinses clean, leaving no residue. We take pride in knowing your rugs are clean and also safe for your family and pets.

Rug Cleaning FAQ’s



Wine Spill

Fiber Protector